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Operations Specialists

  • Paceville, Saint Julian's, Malta
€26,000 per yearRide-Hailing Operations

Job description

Who you are:

You are an IT-savvy, cool-headed, highly organised fast thinker, with the ability to work with little supervision and track multiple processes.

We are looking for an Operations Specialist to oversee and facilitate the service chain operation of the company and to support eCabs’ platform operations. As Operations Specialist, you will be responsible for the daily functions that are at the core of eCabs’ ride-hailing and last mile services, with direct impact on supply growth, quality and compliance.

What you’ll do:

  • Coordinate and monitor supply chain operations mainly related to ride-hailing and last mile work.
  • Together with the fleet and scheduling teams, ensure schedule adherence is monitored and consistently achieved.
  • Manage, utilise, and monitor eCabs’ platform and related systems.
  • Work within a small high-performing team of logistics personnel.
  • Assist in the drafting of end of duty reports and coordinate with other units to ensure top quality service delivery.
  • Monitor routes, traffic patterns, events planning, drivers vs. trips supply etc.
  • Provide eCabs teams with operations related information, platform improvements, recommendations etc.

Job requirements

What you’ll bring:

  • Excellent communication and interpersonal skills.
  • Strong degree of emotional intelligence. Calm and composed.
  • Able to work on a shift basis, including weekends and nights.
  • Can communicate in Maltese, English and preferably Italian.
  • Experience in land transport logistics will be considered an asset.